When I had to call him, Never had to call this team twice, everything was handled professionally and timely. It was amazing to have such knowledgeable Agents at our fingertips. They even came to our house when I explained I didn’t have the capability of the internet after work hours even though it took away from his family time. Did not even get frustrated with us. The closing was easy, he handled all matters. He kept us updated so there would be no questions or surprises. Great JOB!!